Resolving Sharepoint Events 6398 & 6872 Thursday, December 11, 2008
Event id 6398 and 6872 left our Sharepoint administrator puzzled. Since installation, Sharepoint was working fine but we don't know if any updates caused those errors. It took only 2 days to implement a fix but here are the two errors:
Event Type: Error
Event Source: Windows SharePoint Services 3
Event Category: Timer
Event ID: 6398
Date: 12/10/2008
Time: 11:21:40 AM
User: N/A
Computer:
Description:
The Execute method of job definition Microsoft.SharePoint.Administration.SPIncomingEmailJobDefinition (ID ea68de6c-9172-4d55-bf5f-7781e9a885de) threw an exception. More information is included below.
Value cannot be null.
Parameter name: path
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: ErrorWe can deduce from the error that it has to do with incoming email. Our Sharepoint administrator navigated to Central Administration > Operations > Incoming E-Mail Settings.
Event Source: Windows SharePoint Services 3
Event Category: E-Mail
Event ID: 6872
Date: 12/10/2008
Time: 11:21:40 AM
User: N/A
Computer:
Description:
A critical error occurred while processing the incoming e-mail drop folder . The error was: Value cannot be null.
Parameter name: path.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
We thought it may had to do with Sharepoint in Automatic mode so we changed it to Advanced which opened up an extra option at the bottom of the page for an E-Mail Drop Folder. We set it up as the default, c:\inetpub\mailroot\drop.
Still, errors kept popping up so finally we went to that folder and checked out the permissions and found our solution below.
Resolution:
Give WSS_ADMIN_WPG and WSS_WPG full control to C:\Inuetpub\mailroot\drop
We monitored the event logs a bit longer and the error messages went away.
Next Step….
是否啟用這個伺服器上的網站來接收電子郵件? 先按否>確定
Next
是否啟用這個伺服器上的網站來接收電子郵件? >是
設定模式選>進階
電子郵件放置資料夾: > c:\inetpub\mailroot\drop
按確定..OK
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